Misleading product pack number
The title states that the favor comes in a 12 pack (in other words - 12 favors in a pack). So I ordered three 12 packs and I expected to get 36 favors total. Instead I received only 3 favors total.
This is my 2nd review, 4th email to birthdayinabox...but they keep ignoring me. I have spend a great deal of money on your company over the years...never again,,,this is the last time and I intend to make this public. I did NOT receive 2/12 packs of these dinosaurs. you have 24 hours to respond or I seek legal advice.
Did not send product
I have already send an email complaining that instead of receiving 2 packs of 12, I only receive 2 single individual dinosaurs, to date I have received NO response from them. Very angry right now.
This product is not a 12 pack as stated on the web page! They only send you ONE dinosaur. I placed a complaint to the company, who said I would hear from them within 24 hours, 4 days later still nothing! I called again & asked to speak to a supervisor. She told me it was an error on their part & they would not be honoring the ad. She did however refund my shipping. I'm sure my son's friends will be more impressed with that knowledge than having a growing dinosaur in their gift bags.
Hi I bought this thinking I'd get 12 as the heading says 12 pack but ended up getting 1. Not worth it for the price.