Shipping Information Your Delivery is Guaranteed! Planning a party should be fun! Worrying about whether or not your package will arrive in time is not. We'll deliver your order by the date indicated during checkout or the shipping's on us!* *This policy only applies to orders shipped to continental U.S. addresses via FedEx, not to Priority Mail or international orders, personalized orders requiring proofs, or orders delayed by Acts of God such as natural disasters or inclement weather. We do our best to ship your entire order at once, but occasionally we may be required to backorder an item. If an item is backordered, you will not be charged any additional shipping. If you have any questions about your delivery, please email or call our customer service team at 800.989.5506 or customerservice@birthdayinabox.com.