Contact Us

By Email: customerservice@birthdayinabox.com

By Phone: 800-989-5506 or 301-956-1616 (M-F 8:30 AM - 7:00 PM EST)

By Mail: Birthday in a Box, 7951 Cessna Ave., Gaithersburg, MD 20879


Site Navigation

Our site is divided into sections to better accommodate the way our customers shop:

• If you are searching for a specific theme such as pirates, start in our Shop by Theme section.
• Check out our Shop by Item section for specific party supplies, like piñatas or balloons. 
• To view our selection of customizable invitations, thank-you notes, banners, or other items, visit our Personalized Items section.
• For tons of great party planning ideas, including food and decorating ideas, crafts, games, and complete theme party guides, take a look at our Party Planning section.

Searching

If you need assistance finding specific products on our site, try using our search box. Simply enter the keyword(s) for which you are searching, and press "enter" on your keyboard or click on the "Search" button. Our keyword search is not case sensitive, so you may enter the word(s) in uppercase or lowercase.

Example: If you want to find all ocean-themed items, simply enter the keyword "ocean" (without the quotes), and click on the "Search" icon. If you want to find a specific ocean-themed item, such as stickers, enter the two keywords as "ocean stickers" (separated by a space, and without the quotes), and click "Search."

Returns

More partyware than partygoers? Not a problem! We will accept returns up to 60 days from the order date as long as the items are not personalized and are in their original condition. Return your unopened, unused products or any product that did not meet your quality expectations along with a completed copy of our return form to:

Birthday in a Box
Attn: Returns
7951 Cessna Avenue
Gaithersburg, MD 20879

Please allow two billing cycles for your credit to be posted to your credit card.

Product Recall Information

Information about product recalls may be found here.